Back up your device

Where your telephone data is stored

Backups are uploaded to Google servers and they're encrypted with your Google Account password. For some information, your phone's screen lock PIN, blueprint, or countersign is as well used to encrypt your data so it can exist backed up safely.

Your fill-in data (except what you support to Google Photos) is erased if:

  • You don't utilise your device for 57 days
  • You lot turn off Android backup

What gets saved with Backup by Google One

Fill-in past Google One automatically saves data from your phone. Data saved with Backup by Google One includes:

  • App data
  • Telephone call history
  • Contacts
  • Settings
  • SMS messages
  • Pictures and videos
  • MMS messages

You can check what data and which apps are included in your backup.

  1. On your Android telephone, open the Google One app Google One.
  2. At the top, tap Storage.
  3. Curl to the device backup department.
    • If this is your starting time phone fill-in: Tap Set up data backup.
    • If this isn't your get-go phone backup: Tap View details.
  4. To see your fill-in settings, tap Manage backup.

Automatically support your phone

You tin can ready your phone to automatically back up your files.

  1. On your Android phone, open up the Google One appGoogle One.
  2. At the top, tap Storage.
  3. Scroll to the device backup section.
    • If this is your first phone backup: Tap Gear up information backup.
    • If this isn't your first phone backup: Tap View details.
  4. To run into your backup settings, tap Manage backup.
  5. Cull your backup settings.
    • If you get advice to install an app, update an app, or alter your settings, follow the onscreen steps. So, go back to the Google One app to finish.
  6. If asked, tap Let permissions.
  7. At the top left, tap Back .

Your Google I backup can take up to 24 hours. When your information is saved, "On" will be below the information types you lot selected.

Start or stop a backup

After you choose your backup settings, you tin can decide to start a backup right abroad. You can also turn off automated backups at any time.

Kickoff a backup

  1. On your Android phone, open up the Google One app Google One.
  2. At the peak, tap Storage.
  3. Scroll to the device backup section.
    • If this is your showtime phone backup: Tap Fix data backup.
    • If this isn't your starting time telephone backup: Tap View details.
  4. To detect your fill-in settings, tapManage backup.
    Tip:You can choose the backup settings you want:
    • To support the information on your phone, turn onDevice information.
    • To back upward your media in the best quality, plow onFull resolution photos & videos.
    • To dorsum up your MMS texts, turn onMultimedia messages.
  5. Tap Support now.

Stop futurity device backups

  1. On your Android phone, open the Google 1 app Google One.
  2. Scroll to the device backup section and tap View details.
  3. Turn off the types of information which you lot don't want to support.

Get your information onto a new phone

Your photos and videos are already available in Google Photos. Just you tin restore the remainder of the data you backed up while y'all gear up upwardly your new telephone for the first time or later on a factory reset. At setup, to restore your data, follow the on-screen steps.

The procedure can take up to 24 hours.

Delete your data backups

If yous plough off Backup past Google I on your device, your backups are deleted. Photos and videos that you previously backed upwardly remain saved in Google Photos.

If you don't use your device for 57 days, the information you backed upwards (except photos or videos) is as well erased.

Fix problems with backup

You can't start the backup procedure

Check that your phone can dorsum upwards correctly.

  • Make certain your device is online. If you use mobile data, try to connect to Wi-Fi for a meliorate connection.
  • Brand sure your phone battery is charged.
  • Install or update the Google One app Google One.
  • In the Google 1 app, check your storage. If you lot're out of storage, yous can choose between these options:
    • Buy more than storage
    • Clear storage space

You can't detect everything yous backed up

Make sure to check the correct place. Your files are saved inside other apps, non Google One.

  • For phone numbers and other contact info, check the Google Contacts website or app.
  • For meetings and reminders, bank check the Google Calendar website or app.
  • For photos and videos, bank check the Google Photos website or app.

If your media nonetheless won't back up

You can manually upload your files.

Learn how to:

  • Upload files & folders to Google Drive
  • Back upwardly photos & videos in Google Photos

You got an error when yous backed up your phone

If one or more types of data won't back up, attempt these steps. Afterwards each pace, check if your backup works now.

  1. Make certain your device is online.
    • If you use mobile data, effort to connect to Wi-Fi for a ameliorate connectedness.
  2. Install or update the Google One app.
  3. Open the Google One app. If you're out of storage, y'all can cull between these options:
    • Purchase more than storage
    • Clear storage infinite
  4. In the Google I app, tap Settings and then Manage fill-in settings. If you find communication to update or install an app, follow the on-screen steps.
    • Tip: If your device needs multiple updates, your phone backup can take a few hours.
  5. In the Google One app, at the top, tap Home.

If your data nevertheless won't support

You can run a fill-in manually:

  • Upload files & folders to Google Drive
  • Back up photos & videos in Google Photos

You can't find photos or videos in your device'southward photo gallery or when you lot try to upload to social media

Unless you captured the photograph or video on your device, it won't be saved in your gallery. Instead, all those photos are saved in the Google Photos app. If you want to add them to your phone, download them from Google Photos.

Fix bug with restore

Yous tin can't start the process to restore

If any Restore options are grayed out or yous receive an fault message, yous may demand to do some extra steps. One common solution is to check that your Android operating system is updated. To back up and restore your phone, it must run Android 8 or higher.

Your new phone didn't restore everything

If one or more type of file is missing afterwards y'all restore a Google 1 backup, endeavour these steps:

  • Make certain your device is online.
    • If you employ mobile information, try to connect to Wi-Fi for a better connection.
  • Install or update the Google One app.
  • Open your Android settings. Confirm that:
    • Local device storage has enough space to fit the backup.
    • Your new device's version of Android is the same or newer than your old device. Larn how to bank check your Android version.
  • Your backup remains as long as you utilise your device. If yous final used your device more than than 57 days ago, the fill-in is no longer bachelor.

Files that are restored at setup

Some data can only be restored when yous set up your device, such as app information, settings data, and messages. To restore this information, reset your device to manufacturing plant settings and then go through the Android setup process.

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